Welcome to the Cardi International Service and Support home page. This section will allow you access to all of the self-help content and documentation available for our products. Please use the search or table of contents on the right to navigate this section of the site.
Yes. When your order is fulfilled by our shipping department, you will receive an automated email with your UPS tracking number. In addition to the automated email, you can log into your Member Services account at any time to review the status/tracking information of your orders. To log into your order status portal, please visit: https://www.cardiinternational.com/memberservices/PurchaseHistory.aspx
For information regarding returns, please visit: http://www.cardiinternational.com/returnsexchanges.aspx
Packages are shipped out via UPS. The following UPS services are available:
UPS GroundUPS 3-Day SelectUPS 2-Day AirUPS 1-Day Air SaverUPS 1-Day Air
You can quickly view your current and past invoices by logging into your Member Services account at: https://www.cardiinternational.com/memberservices/InvoiceHistory.aspx
To track your order, please login to your Member Services account at: https://www.cardiinternational.com/memberservices/PurchaseHistory.aspx . You will then have the ability to click on an order and view the shipping information (including the UPS tracking number). You will then have the ability to simply click on the UPS tracking number, and you will be directed directly to UPS's website displaying your up-to-date tracking information.