Minimum Order / Service Charge:
We do not
charge a minimum order / service charge. We welcome all orders - both
large and small.
Credit Card Declined Charges:
If a credit card
is declined, we will switch an account’s shipping status from “Open/Credit Card”
to “COD” until a valid credit card is on file and all past due invoice are
current. If your shipping status changes to “COD” and you wish to go back
to “Open/Credit Card”, please call customer service to confirm your credit card
Companies that refuse
C.O.D. shipments will be responsible for all freight and C.O.D. fees.
These charges will be added to subsequent orders.
Returned company checks due
to insufficient funds will incur a $25.00 fee billed to the customer’s
account. (NOTE: accounts who are on “COD shipping status” will be changed
to “Certified COD shipping status” once insufficient company checks are
submitted. If an account does not wish to be on “Certified COD shipping
status”, credit card information can be submitted for future orders.
Drop Ship Fees:
If you prefer us to ship a
package directly to one of your customers instead of to your store location, a
$3.00 drop ship fee will be applied to the order.
All returns must be in
original packaging and accompanied by a return authorization number issued by
our customer service department. There is a 15% restocking fee on all
Prices subject to change without notice.